Update: They contacted me immdeiately after the review. Offered their apologies for not having fixed the leak and offered to find and fix the issue for free since they said it was fixed. After some rain and a car washed, officially confirmed the issue was found this time. They were very professional, friendly, and worked with my 2 job schedule along with providing a free loaner. Definitely worth the extra price to know they will see it through until it is fixed. The work they did in my windshield looked really nice once done too. Original review below. Very friendly and professional. Little pricey but good work and loaner car for as long as car was in the shop was nice. Main reason for 2 stars is I went in to get door seals replaced and sunroof checked because my car leaked. They looked at the seals, sunroof, and drain tubes and told me the leak was from rust around my windshield, that my door seals, tubes, and sunroof were good. I asked to double check the sunroof because that's what my girlfriend suspected, and still said it was fine. Windshield resealed, rust removed, and a month later my car still leaks in the exact same way (month later because it finally rained enough to find out). So now I get to spend more money and still need to figure out the leak.
Sheldon, we’re very sorry we missed the additional leak on your sunroof after repairing the leaking windshield, and we’re sorry for the inconvenience it caused you. Thank you for letting us know about the problem so we could work to correct it. Our integrity with our customers is very important to us. Now that we have repaired the sunroof free of charge, please contact us if you experience any more problems. It is always our policy to provide superior service before, during, and after repairs. Thank you, Sam Shaffer
- Shaffer's Auto Body