Testimonials

Read what our customers are saying about Shaffer’s Auto Body!

Letter from Bill M. in Ames, IA

Letter from Bill M | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel 2 | Shaffer's Auto Body

5

Shaffer's has AMAZING service. Austin was fantastic and helpful. Everyone I interacted with was extremely kind and professional. They gave me a free loaner car while my car was in the shop. I cannot recommend their services enough.

5

Update: They contacted me immdeiately after the review. Offered their apologies for not having fixed the leak and offered to find and fix the issue for free since they said it was fixed. After some rain and a car washed, officially confirmed the issue was found this time. They were very professional, friendly, and worked with my 2 job schedule along with providing a free loaner. Definitely worth the extra price to know they will see it through until it is fixed. The work they did in my windshield looked really nice once done too. Original review below. Very friendly and professional. Little pricey but good work and loaner car for as long as car was in the shop was nice. Main reason for 2 stars is I went in to get door seals replaced and sunroof checked because my car leaked. They looked at the seals, sunroof, and drain tubes and told me the leak was from rust around my windshield, that my door seals, tubes, and sunroof were good. I asked to double check the sunroof because that's what my girlfriend suspected, and still said it was fine. Windshield resealed, rust removed, and a month later my car still leaks in the exact same way (month later because it finally rained enough to find out). So now I get to spend more money and still need to figure out the leak.

Sheldon, we’re very sorry we missed the additional leak on your sunroof after repairing the leaking windshield, and we’re sorry for the inconvenience it caused you. Thank you for letting us know about the problem so we could work to correct it. Our integrity with our customers is very important to us. Now that we have repaired the sunroof free of charge, please contact us if you experience any more problems. It is always our policy to provide superior service before, during, and after repairs. Thank you, Sam Shaffer

- Shaffer's Auto Body
5

Hassle free experience and excellent work. Went to Shaffer's on a recommendation from the local Honda dealership. Photos are taken from all angles before work starts. They provide company cars at no extra charge for driving in town until repairs are finished - this was fantastic because my insurance company covers a Hertz facility 25 miles away. Overall, I was very happy with the work completed. They were able to take big hail dents out of the roof of my vehicle without scratching the clear coat. Looked like a brand new car at pick-up -- highly recomend this auto body shop.

5

Staff is nice and the price is reasonable after visiting a couple of body shops. The body job for my Camry 2012 was nicely done.

5

Ok so we are new to town... all the way from California. On the way here my little 80 year old Mama had half of her bummer come off from the rough roads. She rolled in to Shaffer's just to ask how much and when they could fix it. A young man named Auston came out to help her. He said I think I can get that on for you... took her car 2005 Scion and in about 10 put the half of bumper on for her. She was amazed. She asked what she owed him and he said no charge!! In this day of such greediness what a fine caring thing to do!! If we ever need anything done to any of our cars this is where we will go!! Thank you Auston for taking such good and kind car of my little Mama!!

5

Thank you!

- Shaffer's Auto Body
5

Thank you!

- Shaffer's Auto Body
5

Thank you, Alden!

- Shaffer's Auto Body
4

5

Great, fast, courteous service!

Thank you!

- Shaffer's Auto Body