After a deer hit my car my insurance company recommended them. I asked around and my in-laws, who have lived in the area forever, recommended them. Once I got the car to them, they took care of it. They went above and beyond, even offering free loaner cars. I recently took a painted motorcycle saddle bag in to see about repainting it. It had been badly scuffed from a boot hitting it repeatedly and looked terrible. He took it back and polished it while I waited. He managed to polish out most of it. What is left is barely noticeable and not worth the cost of repainting. Painting would have cost several hundred dollars and replacing it would have cost even more. He didn't charge for a few minutes of his time.