Insurance

“I wrecked my car. Now what?”

Here at Shaffer’s Auto Body, we work with a variety of insurance providers to facilitate claim submissions and approvals. Many insurance companies in our area are preferred providers that offer direct repair at Shaffer’s Auto Body, including instant approval which speeds up the claim process. Contact us to find out if your insurance company qualifies.

Other insurance companies will forward an electronic assignment to us so we can communicate your estimate directly to them.

The accident was my fault. What do I do?

Make sure all parties involved are okay and then notify the police.
Contact your insurance company to tell them that you were in an accident so they can set up a claim.
Let them know you are taking the car to Shaffer’s, then bring your vehicle to our repair shop for a free estimate.
One of our highly-qualified Estimators will work with you and your insurance company from this point.

The accident was someone else’s fault. What do I do?

Make sure all parties involved are okay and notify the police.
Call your insurance company to tell them that you were in an accident. Let them know that it was not your fault and that you are going to pursue the other party’s insurance rather than going through your own insurance. By doing this, you won’t have to pay your deductible.
Contact the insurance company of the party who hit you to set up a claim.
Let them know you are taking the car to Shaffer’s Auto Body, and bring your vehicle to our repair shop for a free estimate.
One of our highly-qualified Estimators will work with you and the insurance company from this point.