About The Team
Austin Anderson, Estimator
As an Estimator at Shaffer’s Auto Body, Austin Anderson manages the repair process from beginning to end. He starts with discussing what happened and going over your vehicle’s damage, then coordinates with insurance companies, answers your questions and concerns, and keeps you informed. He walks your vehicle through every step of the repair until you’re back on the road.
Born and raised in Lehigh, Iowa, Austin grew up in and around the implement shop that his grandfather started in the 1950s. His first job was sweeping the floors when he was in third grade. He always enjoyed working with his hands, and the opportunity to restore vehicles to looking like new drew him to collision repair. He earned associates degrees in Auto Collision from Iowa Central Community College and Business from Des Moines Area Community College.
Austin started at Shaffer’s Auto Body in 2010, working in the shop as a Low Technician, Combo Technician, and then Body Technician, and he is a certified I-CAR Platinum welder and I-Car Platinum non-structural technician. After eight years in the shop, he moved into his current role as an Estimator, although he still does body work from time to time.
Austin lives north of Boone, Iowa, and enjoys water sports, snowboarding, tinkering with cars, and tractor pulling. You’ll often find him doing projects like woodworking and making epoxy countertops.
Janell Christian, Office Manager
As the Office Manager for Shaffer’s Auto Body, Janell Christian provides excellent customer service - she is often the first face you’ll see when you walk in the door and the first person you’ll talk with on the phone. Janell also stays on top of all of the accounting and payroll for Shaffer's.
Janell grew up in Roland, Iowa, and graduated from Roland-Story High School. She has been working at Shaffer’s Auto Body since 1989.
Janell and her husband live in Ankeny, Iowa, and she loves spending time with her family, especially her three grandkids.
Mike McHenry, Service Manager
As the Service Manager at Shaffer’s Auto Body, Mike McHenry oversees our team of highly trained mechanics. He walks you and your vehicle through the mechanical repair process, from the first diagnosis to the final test drive. Mike empathizes because he knows that when your vehicle isn’t working, it can be a scary or frustrating experience. He wants to provide the most knowledgeable and friendly assistance possible so you can understand your situation, have peace of mind, and get back to driving.
Originally from the Kansas City area, Mike moved to Iowa in 2002. He has been the Service Advisor at three auto dealerships and became the Service Manager at Shaffer’s Auto Body in 2015.
Mike, his wife and their two kids live in Nevada, Iowa. The thing he enjoys most is time with his family, especially taking his kids outside to play. He also volunteers at Food at First in Ames, Iowa, is involved in a connection group at his church, roots for of the Chiefs and Cyclones and very occasionally finds time for a round of golf.