Testimonials

Read what our customers are saying about Shaffer’s Auto Body!

Letter from Bill M. in Ames, IA

Letter from Bill M | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel 2 | Shaffer's Auto Body

5

Amazing folks to work with. I am so grateful to have found a shop in town I trust! They're honest and forward with informing me about repairs and giving me timelines of what needs to be done now and what can wait. They've got me as a customer for life!

5

I've used Shaffer's Auto Body a handful of times over the years & the repairs performed have always been top notch or as explained. Loaner cars are available so you're not stuck having to rent a vehicle.

5

I have used Shaffer's personally on two occasions now, with the first time going off without a hitch. The second visit involved some hidden damage and a supplemental claim, and Chad worked to ensure everything was done correctly and to my satisfaction. I also deal with them from a business perspective and they are easy going and VERY helpful.

5

My girlfriend totaled her Jeep in a recent snowstorm. Her insurance required us to take the Jeep to Shaffer's to get an estimate for the cost of repair. I dropped the Jeep off at 8AM and by Noon they were already done! The staff was friendlier than normal and I don't remember the gentleman who took my keys initially but he was very pleasant to speak with and knowledgeable as well. Would definitely take another vehicle here.

5

My car was totaled and I had to go clean out my belongings. After doing so, I realized I was missing a very special pewter angel I hung from my rear view mirror. It was given to me by co-workers 16 years ago for a keepsake for my mother's funeral. I called over and talked to Michael. He said the car was still there and he'd go look for it if I was okay with that. He called back shortly after, not only did he find it, but he found a sister key chain that I hadn't noticed missing yet (it was given to me by my sister before she passed away a year and a half ago). I am so grateful to him for taking the time to go look for it. This gives me faith that there ARE good people out there. You have an exceptional employee, please recognize him for his good deed! I am sincerely thankful to him.

5

Had car fixed here for fender bender. Amazing to work with, we personally worked with Austin but everyone seemed to be very professional. Car was done a few days before they said it would be. Worked with our insurance wonderfully. Paint matches and car looks good as new. Lifetime warranty on all repairs gives peace of mind. They would definitely have my business again but hopefully it won't be needed.

5

Took my 2010 Ford Edge to get an estimated cost of repair. Was met by Chad Borwick the Owner and Operator of Shaffer's. He was very professional and gave me a reasonable estimate on the cost to repair my vehicle. I'd definitely recommend this place if you're in need of body work on your vehicle.

5

Very honest and great work

5

Always considerate and prompt!

5

Shaffer's was highly recommended to our family. After using them I would highly recommend them to others. Did a great job.