Testimonials

Read what our customers are saying about Shaffer’s Auto Body!

Letter from Bill M. in Ames, IA

Letter from Bill M | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel 2 | Shaffer's Auto Body

5

I've had several cars repaired here, both body repair and mechanical. The owner is a great guy and makes sure the job is done right. Their reputation is great and I know why. I don't live in Ames any more but I still bring anything major up from Des Moines. I'm very happy with the quality and service they provide. As a long time repeat customer I highly recommend Shaffers.

5

This place was awesome. I took my car in after an accident and had to leave it over a school break, which they were cool with. They fixed the damage and a little bit of automotive trouble I was having with the car for a very reasonable price. I was super happy with this, but when I got in the car afterwards it was completely wiped down and clean. Cherry on top. I could not be happier with the work Shaffer's did.

5

Top notch professionals from beginning to end. Fast, quality work and excellent customer service. I have known Sam for years and have never heard anything to the contrary. He must be as talented at hiring as he is at auto body. Highly recommended.

5

A few months ago I bought a used car (not from Shaffer's) that had some wind noise on the driver's side door. I took it to Shaffer's and they diagnosed and fixed the problem completely, and for a lot less than I was expecting to pay. Their staff is very friendly and professional, and they seem to really enjoy the work they do. If you have a need for auto body services, please give them a try. By the way, I was not encouraged to write a review, nor did I receive any incentive for doing so. I'm just giving recognition for exemplary service.

5

The exchange below happened over 2 years ago, but when I saw it in my Yelp account hanging out as "unfinished" for some reason, I wanted to be sure to post it to give them due credit (better late than never!) I was underemployed and facing some challenges at the time so their kindness in helping me out for free, when fate seemed to have it out for me in all other respects, meant more to me than they can ever know. Unfortunately I moved from the area soon after so I haven't had a chance to give them repeat business. I hope this gets them some business in return! Here we go... *********************** I went to Shaffer's 30 minutes before they closed with my old car that had been in an accident that morning thanks to a lovely Iowa snow storm. I was clear that I would not be doing any major body work because I only carried liability insurance on it. I just wanted to be sure my car was still safe to drive and get the driver's side door to open again. A technician immediately opened up a bay and told me to drive it in. Within about 5 minutes he had gotten the door to open, popped the side view mirror back into place, and removed a piece of plastic that could have started rubbing on my tires. He also discussed some low cost options if I ever wanted to replace the fender. Amazingly, when I asked him what I owed, he told me there would be no charge. I was so overjoyed that what I'd feared would be an expensive and time consuming experience was quick and painless! As if this wasn't enough, the shop was spotless. As a young woman, I so appreciate when car repairmen don't try to swindle me and treat me with respect. Shaffer's truly puts people first.

5

EXCELLENT SERVICE!!!! Very friendly staff! I've had 2 cars fixed here and I highly recommend them! They take the time to explain everything and they have the lowest quotes in Ames. I especially enjoyed working with Chad and Mike----ask for them!