Testimonials

Read what our customers are saying about Shaffer’s Auto Body!

Letter from Bill M. in Ames, IA

Letter from Bill M | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel | Shaffer's Auto Body

E-mails from Angel W. in Minnesota

E-mail from Angel 2 | Shaffer's Auto Body

5

Recently saw a couple of very small dents I never noticed that required a paintless dent fix. They were able to get me in the following day after going for an estimate and fixed it at a good price. Would definitely recommend for any body work to be done.

5

When I started looking at shops to fix my busted front bumper I was cautious on who to take my car to. I was going to take it to the hyundai dealership but my insurance guy said they were over charging. I decided to take my chances with Shaffers Auto Body Co. and they agreed with my insurance guy. I didn't have any problems through the whole process. They even have be a loaner car to get around. When I got my car back it was nice and vaccumned out and had a nice wash, along with the bumper matching the same color as the car. Took my car in on a Thursday and got it back Tuesday the following week. 5 stars for these guys. Thanks

5

Always kind, courteous and accommodating. Can't say enough good things about Schaffer's. I've brought my car here a number of times and the quality of customer service is unparalleled! They will give you a loaner car if need be, I've walked in and been helped same day, and offered coffee/tea in the process. Far and above the best place I have ever brought my car!

4

Thank you very much for the positive review! Please let us know if there is anything else we can do to help you out!

- Shaffer's Auto Body
5

Got done what I paid for.

Thank you, Jason for the review! Glad we could be of help.

- Shaffer's Auto Body
5

These guys are the best!

Thank you very much, William! We appreciate your review!

- Shaffer's Auto Body
5

Owner and operator Sam Shaffer will absolutely take care of you, nicest smartest guy you'd ever meet. If you ever have a problem ask for Sam himself, I'm 100% sure he will take care of you. He knows what he's doing and the whole place is filled with GREAT people you won't be disappointed

Thank you very much for your review! We're so glad you had a positive experience with Sam and our staff.

- Shaffer's Auto Body
5

Great people, great business! I came in with a softball sized dent in the front fender of my car looking for an estimate of the repair. After getting an estimate from another local auto body shop I was expecting them to tell me I needed a new fender for a price around $800. Before they gave me an estimate they offered to manually work it out and buff it free of charge. The fender ended up looking good as new and saved me $800. I highly recommend Shaffer's!

Thank you, Sam, for the review! We are glad you had a positive experience!

- Shaffer's Auto Body
5

Sam and the crew are genuine in every sense. I recently moved back to Iowa, and I brought my car with me, from LA. I had some time to try and get it fixed in the south prior to coming back but no one (and I literally mean 12 shops turned me away) in LA would dare take a look at it and they simply said: "You need to go somewhere else." I had almost given up hope and when I got back, I reached out to some friends. They advised me to go to Schaffer's. They never once turned me away or said they couldn't do "this" or "that." They saw my vehicle had problems and they wanted to help me correct every issue. I can say that I am thoroughly pleased not only with their work, but with the entire staff. Everyone is courteous, prompt with phone calls, and makes you feel like you are their best customer. I can state that these guys will have my business from this point onward - anytime I have anything vehicle related. And my car wasn't involved in an accident. It didn't need any body work whatsoever.It had some electrical issues, however, their technicians cover a wide array of fields and I feel comfortable bringing my car to them for anything. Thanks again guys, you rock!

Thank you so much, Shane, for the great review! We're glad we were able to help you and look forward to serving you again. For your sake, we sure hope next time it'll just be an oil change or tire rotation and not major electrical work!

- Shaffer's Auto Body
5

At 6:30 a.m. on a Saturday I was on my way from the Twin Cities (MN) to Omaha, NE I hit a deer just north of Ames. My car was inoperable. I asked the tow truck driver to take me to a nearby body shop per the request of my insurance company. He said Shaffer's was the place to go. So, we went. I arrived shortly before 9 a.m. They opened promptly at 9. I went in, noticing how clean and welcoming the atmosphere was, explained my situation. I had been unsure if my insurance company would allow me to tow it home to be repaired, total it, or allow Shaffer's to repair it. Zach instructed me to pull it in the shop and get an estimate for insurance. I felt that was a good idea. When I pulled it into the shop, I noticed how clean and organized the shop was as well. Zach took time to let me know their process for working with insurance and getting me back into my car as quickly as possible. I felt comfortable leaving my car with them. So, I walked across the street, went to Enterprise, and rented a car and continued on my way. My insurance company was pleased with the fact that I was comfortable having my car repaired in Ames, avoiding an expensive tow back to MN. Zach was great about keeping me posted on the progress of my car. Showing pictures, detailed estimates, etc. Exactly 1 month after hitting the deer, my car was ready for delivery. I drove down, arriving at 9 a.m. to collect my car. The repairs were seamless. You can't tell that anything had ever been damaged. Zach, who was supposed to be off that day, came in specifically to walk me through the repairs and ensure my happiness with the job. I cannot say enough about this shop. I highly recommend them.