We recognize the inconvenience caused by being without your vehicle. That’s why we’re committed to getting you back on the road as quickly as possible.Getting an Estimate When you stop by our indoor estimating center, one of our collision specialists will provide you with an itemized, written estimate of damage while you wait in our lobby. Feel free to enjoy free Wi-Fi and coffee in our clean, comfortable lobby while you wait. Choosing Shaffer's Our professional, courteous staff will be happy to explain all your repair and insurance options. Once you authorize Shaffer’s to repair your car, your file handler will give you an estimated completion date and communicate with you through every step of the process. We will write your estimate, submit it to the insurance company and, upon your approval, go directly to repairing your car. Courtesy Cars You may leave your vehicle and take one of our free courtesy cars while your vehicle is being repaired.